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Celina Aarons has her two deaf-mute brothers on her plan. They text and watch videos on their phones.  Normally, her bill is about $175.

Her brothers sent over 2,000 texts and downloaded videos, sometimes racking up $2,000.00 in data charges, when they spent two weeks in Canada.  Aarons data plan which is usually ok should’ve been switched to an international plan.

Aarons called T-Mobile and they told her the bill was correct. She then called a Miami TV station.  The TV station called T-Mobile.  The station reports that T-Mobile cut Aarons’ bill to $2,500 and gave her six months to pay.