Groupon, American worldwide e-commerce company that usually offers huge discounts on goods, services, and other activities from merchants all around the world, has angered many of its’ customers.
The online marketplace listed a series of winter boots describing brown as, “Ni$$%r Brown.”
Some Groupon customers are crying foul and shared screen shots of the posts on Wednesday morning on social media saying they are boycotting the company.
The slur was used to describe not just one pair of boots, but several sold by “Groupon stores” Kojwa and Margines among others. It featured on listings for “Women’s and Men’s Suede Leather Fur Boots” and “Women’s Fringed Suede Moccasin Boots.”
“Kojwa and Margines” are separate companies,” a Groupon spokesperson said, that they are “Chinese-based enterprises.” They’re trying to determine how this slipped past the controls they have in place.
Bill Roberts, the vice president of Global Communications for the company, told Cosmopolitan.com that the language used is “completely unacceptable and violates our policies.” Roberts added that the language used was from a third party seller.
“We are appalled that this language was displayed on our site. This product description was provided by a third-party seller via our self-service platform. Regardless, this is completely unacceptable and violates our policies — to say nothing of our values. When made aware of the issue, we immediately removed the deal — as well as the third-party seller — from our marketplace. Language like this has no place on Groupon, and we’re further strengthening our self-service controls to ensure it doesn’t happen again.”