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(HOUSTON) — It’s 8 p.m., your child is complaining of a tummy ache and she has a slight fever. Should you head to the emergency room? Maybe not.

Anyone in Harris County or the eight surrounding counties with healthcare questions can now call the 24-hour Nurse Triage Call Center, regardless of healthcare affiliation, primary care provider or insurance status. A bilingual staff is available 24 hours a day, every day, to answer calls on the Nurse Health Line.

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“If you have a health concern and you’re not sure what to do; we have people that call because they see a rash and they’re not sure if it’s something they should run to the hospital with, where a lot of people will show up in the emergency room because they’re unsure, but this way you can have a nurse to speak with and kind of talk that out,” said Chris Stephens, director of the Nurse Health Line program.

The goal is to provide access to care and lessen the use of emergency rooms for non-life-threatening conditions.

The Memorial Hermann Health System runs the Nurse Health Line with the support of government funding.

The number is 713-338-7979.

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Save This Number! Free 24-Hour Nurse Health Line Offered by Memorial Hermann  was originally published on

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