Users of the BlackBerry phones across Europe, the Middle East and Africa were unable to use their messaging and email services for three days last week after a switch failed at RIM’s data centre in Slough in the UK. The problem later spread to Latin America, Canada and the US.
Research In Motion has decided to give BlackBerry users more than $100 worth of free applications as a way of apologizing for the three day outtage. The Canadian company said that from October 19th to the end of the year, customers would be able to download from a selection of premium apps on the BlackBerry App World Store. BlackBerry will be adding 12 titles over the next month to the current list.
BlackBerry users will also get one month’s extension of their technical service contract.